New media marketing gains ground

TORONTO — The social networking phenomenon has changed more than just the way people interact with one another. According to Steve Levy of market research firm Ipsos Reid Canada, the rise of Facebook, Twitter and other digital media has also dramatically and permanently altered the way businesses interact with clients and customers as well.

“A lot more companies in 2010 have put their toe in the water and tried new and different things in [digital marketing],” said the president of Canadian market research for Ipsos Reid. “And specifically in social media.”

As part of a Digital Day conference being held Tuesday in Toronto, Ipsos Reid is releasing a study it conducted in October on the rise of digital media-based marketing campaigns. Having tracked the growth of digital marketing for five years, Mr. Levy found 2010 was the year new media marketing really broke out of its shell.

Mr. Levy found that until this year the organizations the Canadian marketing community had broadly associated with being heavily involved in digital marketing all tended to be technology companies.

“Apple was there, Google was there and Amazon was always there, but this year that has really changed,” Mr. Levy said. “A number of the key companies that appeared on that list now are consumer packaged goods companies, they are Coca Cola and Procter & Gamble and those are the companies that tend to spend a lot of money in the marketing arena,” he said.

via New media marketing gains ground.