Google AdWords Phone Support… It’s About Time | Tim Smith |

For years Google has made it easy for advertisers to spend money in the very popular AdWords program, but it has made it extremely difficult for advertisers to get answers to their questions. Today Google announced that it’s now providing phone support. Jeez, it took them long enough!


licence google adwords

Image via Wikipedia


AdWords is the program that allows companies to advertise on Google’s site. Advertisers bid on keywords, and depending upon their bid and how many clicks their ad generates, they can rise to the top of the sponsored results in a Google search. The advertisers pay for each click they get. So rather than pay for an ad view, the advertiser is paying for a click (meaning the Web surfer is going to the advertiser’s site). This method of advertising can be very effective, but it’s not cheap. AdWords is most likely Google’s main source of revenue, so it’s quite surprising that it has taken this long to offer phone support.

via Google AdWords Phone Support… It’s About Time | Tim Smith |